Enquiry Form

You can use this form to request a refund. Please be aware, we are dealing with a very large volume of enquiries and it may take several weeks to process.

Please ensure you have fully read the frequently asked questions before submitting this form. 

Order number


Enquiry type


Email address





Need to submit more than one order/event? Submit each order/event separately, after each submission reload this page.

We will endeavour to respond as soon as possible but please be advised that there may be a significant delay due to the volume of enquiries we are fielding.